FAQs

Trakheesi is an online platform
- For Real Estate license issuing/renewal and update.
- For Broker management
- For Applying Permits
For Registering existing license visit www.trakheesi.gov.ae

For DED License
- Go to www.trakheesi.gov.ae
- Select register
- Search by Using License Number
- Upload documents
- Print the approval
For DED License
- Visit DED and submit request
- Submit request and wait for the approval
- Go to www.trakheesi.gov.ae
- Select register
- Fill information
- Upload documents
- Print the approval
- Complete process in DED
- Use your credentials to login- Select register
- Update trade license number and upload it

For Free zone license
- Visit FZ authority and submit request
- Submit request and wait for the approval- Visit DED and submit request
- Go to www.trakheesi.gov.ae
- Select register
- Fill information
- Upload documents
- Pay online
- Print the approval
- Complete process in FZ
- Use your credentials to login
- Update trade license number and upload it
- Pay online
- Print the approval
- Complete process in FZ
- Use your credentials to login
- Update trade license number and upload it
- For DED license, process for Renewal in DED.
- For Free zone License, process renewal in Trakheesi by clicking on “Renew” option.
- Once “Renew” application is approved, proceed for “Payment”
- After payment is completed, status for application would be “Pending Upload”
- Click on “License” option to download NOC from RERA, submit it to your License issuing authority
- Upload the renewed trade license in Trakheesi and “send for approval”
Click on “License” icon visible under your License details. It will download a pdf file.
It takes 2-3 days to reflect License Expiry date in your Trakheesi account once you have received your renewed trade License. In case it is not updated, you can send an email to support@eres.ae , attaching your renewed Trade License and mentioning your RERA Office Certificate number.
Click on “Certificate” icon visible under your License details. It will download a pdf file.
- Click on “Update Contact” in menu bar to update your account info like email, mobile and password.
- Click on “Update” icon visible under your License details, for updating Office person contact info.
- In members, all the members/owners mentioned on Trade License must be added and they must be under same company visa.
- In case of member as some Company, company details must be added.
- Vehicles Advertisement
- Newspaper Advertisement
- Real Estate Promotional Stand
- Printed Advertisement
- Outdoor Advertisement
- Promotional Campaign
- Advertisement by SMS
- Real Estate Seminar
- Launching a real estate project
- Open Day
- Advertising Boards
- Classified Advertisement
- Electronic Advertisement
- For searching a property for Permit, you must refer to property documents issued by Land Department, i.e., Title Deed.
- Note: Since area names and land numbers have been changed, please make sure you are referring to latest Title deed of the property. In this case, please ask the owner to get Latest Title deed issued from Land Department.
Mandatory documents:
- Personal Photo
- Valid passport copy/ Emirates ID, Residence must be under the same license
- Certificate of Real Estate practitioner course
- Good conduct certificate from Dubai Police and addressed to Dubai Land Department or RERA
- Click on "renew" Option on card
- Upload required documents
- Fill in required details
- Click on "ADD"
- When it shows "pending", on that page bottom, make sure to click on "send for approval"-
- Once approved, you would need to proceed for payment
- For payment, a checkbox will be visible on card, check the checkbox and click on "pay" button at page bottom.
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